Hybrid IT is a term that refers to the combined and simultaneous consumption of cloud and traditional IT models to deliver IT services in production.
This may include different public cloud platforms simultaneously, traditional internal IT and Cloud (private or public), use of IaaS, PaaS & SaaS, or FaaS together, and various other combinations that an enterprise may find effective.
Most importantly though, and this is what this paper addresses, is how a business must shape its IT Organization and modify the culture, processes, and systems to work between the different operational models that each of these IT service frameworks brings. This can be very difficult for a more traditional IT shop to deal with, and if not properly handled, may lead to loss of control, key staff loss, service failure, and potentially brand impact due to data breaches or service “pauses.”
Leaders must therefore understand the different elements of Hybrid IT, what they imply regarding operational models, and then shape their IT organization and processes to leverage the different technology frameworks consistently, safely, and efficiently.