CSRM – Cloud Shared Resource Model

When a business decides to consume public cloud resources from providers such as AWS, Azure and Google, there will be a shift in the way ...

Introduction to Hybrid IT Service Management Challenges

A Cloud service is rarely implemented as one service. It usually needs to be integrated into the existing technology architecture and ope...

Is there still value in developing an IT strategic plan?

As a Technologist Strategist, I was asked for help to develop an IT Plan to transform a company’s IT operational model. At that time the ...